Website Maintenance Pricing

Website Maintenance

Your website may already be attractive, engaging and optimized for search engines, but you don’t want to have to worry about maintaining its reputation yourself.

We understand! At Admen, we can take care of website maintenance for you, so that you don’t have to worry about keeping your site engaged and optimized.   We provide web maintenance services which can:

  • Ensure your website evolves with changing demands with annual strategic planning
  • Provide access to an online helpdesk you can easily send your updates through, allowing a member of our team to take care of any changes for you promptly
  • Offer website updates to meet your site content needs, including (but certainly not limited to) overall site improvements, product/service updates, eCommerce specials, and interactivity maintenance

More Information about Website Maintenance

Your website is your digital storefront, and for many customers, it’s the first interaction with your business. In order to impress your customers and encourage them to take the desired action, your site requires regular upkeep.

Regardless of your industry or the size of your company, a website maintenance plan is key to the ongoing success of your website. In order to attract and retain customers, maintain search engine rankings, and provide information about your products and services to the public, your company needs website maintenance.

As Internet trends and technologies are constantly evolving and your business continues to grow, Admen website maintenance plans ensure your site evolves with changing demands of visitors. Because we’re a website maintenance company, we know all of the concepts that will help your website stay strong as the Internet evolves.

As a leading web maintenance company, Admen offer several website maintenance packages that can address these needs. Whether you need to fix a bug or plan to add and update content with a website maintenance plan, we can help you keep your site up-to-date and running smoothly.

Because we believe in transparency, we’ve listed out our website maintenance rates below. While many website maintenance companies may choose not to publish their pricing, we want to give you the information you need to compare costs.

Below, you can find all of our website maintenance services, web maintenance rates, and explanations so you can know exactly what you’re getting when you partner with us.

Monthly Website Maintenance Packages

Monthly Website Maintenance - Ramp
$119
Unique web update tickets: One (Up to 1 hour of related support time is included. ASP, .Net & PHP Scripting is not included)
Updates made during normal business hours (After hours, weekends & holidays aren't covered): Included
Tech Support & Consulting Requests: One
ASP, .Net & PHP Scripting: $110/hour
Ecommerce: N/A
CMS Support: N/A
Annual strategic website planning: N/A
Email/Webmail/Mobile Support: Included
Annual website review (Delivered via email)
Online customer support system: Included
Turnaround Time: Five Business Days Max (Clients on support plans, receive priority issue ticketing)
WordPress CMS quarterly upgrades/security patches: Included
Magento, Shopify, OpenCart CMS quarterly upgrades/security patches: Included
Monthly Google Analytics traffic reports: Included
Monthly Investment: $119
Monthly Website Maintenance - Grow
$229
Two (Up to 2 hours of ASP, .Net & PHP Scripting or non-development related support time is included)
Updates made during normal business hours (After hours, weekends & holidays aren't covered): Included
Tech Support & Consulting Requests: Two
ASP, .Net & PHP Scripting: Included in the two hours of Unique web update tickets ($110 an hour after the 2 included hours)
Ecommerce: N/A
CMS Support: Included
Annual strategic website planning: Included
Email/Webmail/Mobile Support: Included
Annual website review (Delivered via email): Included
Online customer support system: Included
Turnaround Time: Three Business Days Max (Clients on support plans, receive priority issue ticketing)
WordPress CMS quarterly upgrades/security patches: Included
Magento, Shopify, OpenCart CMS quarterly upgrades/security patches: Included
Monthly Google Analytics traffic reports: Included
Monthly Investment: $229
Monthly Website Maintenance - Max
$449
Five (Up to 4 hours of this time can be ASP, .Net & PHP Scripting related support time)
Updates made during normal business hours (After hours, weekends & holidays aren't covered): Included
Tech Support & Consulting Requests: Four
ASP, .Net & PHP Scripting: Up to 4 hours included in the five hours of Unique web update tickets($110 an hour after the 4 included hours)
Ecommerce: Included
CMS Support: Included
Annual strategic website planning: Included
Email/Webmail/Mobile Support: Included
Annual website review (Delivered via email)
Online customer support system: Included
Turnaround Time: Five Business Days Max (Clients on support plans, receive priority issue ticketing)
WordPress CMS quarterly upgrades/security patches: Included
Magento, Shopify, OpenCart CMS quarterly upgrades/security patches: Included
Monthly Google Analytics traffic reports: Included
Monthly Investment: $449

For customers who don’t need the routine maintenance of a monthly package, we also offer web maintenance on an hourly basis. These web maintenance services include the same as our monthly plans, but they’re divvied up hour-by-hour. If you don’t want the commitment of a month-long project, an hourly website maintenance plan could be the best solution for you.

Hourly Website Maintenance Rates

(Receives lower support ticket priority than the monthly maintenance packages)

Hourly Website Maintenance - Ramp
$85
Design & Support Rates: $85
Design & Support Billing: 30-min. increments
Minimum Service Request: 1 hour (Minimum order of $85)
Hourly Website Maintenance - Grow
$110
Internet Marketing Rates: $110
Internet Marketing Billing: 30-min. increments
Minimum Service Request: 1 hour (Minimum order of $110)
Hourly Website Maintenance - Max
$130
Development Rates: $130
Development Billing: 30-min. increments
Minimum Service Request: 1.5 hour (Minimum order of $195)

We know that a lot of businesses use a content management system behind the scenes of their websites. That’s why we also offer a website maintenance service based on your CMS. Starting website maintenance for your CMS ensures your business can add, update, and remove pages easily — not to mention keep up with changing trends online.

CMS Maintenance Plans & Pricing

CMS Maintenance - WordPress
$1,200
Rates: $1,200/year
CMS version upgrades: 1 year
Security patches: Applied Quarterly
Security scan: Daily
Support: Urgent support/restore if website is hacked
Backup: Monthly full-site backup and storage at a 3rd party location (for easy restore)
CMS Maintenance - E-Commerce
$1,800
Rates: $1,800/year
CMS version upgrades: 1 year
Security patches: Applied Quarterly
Security scan: Daily
Support: Urgent support/restore if website is hacked
Backup: Monthly full-site backup and storage at a 3rd party location (for easy restore)

If you want your website maintained round-the-clock, we also offer after hours support plans that can work for your needs. These website maintenance prices include hiring a third-party partner that checks up on your website daily. While that may seem excessive, this kind of website maintenance can be great for businesses that want to monitor their site at all times.

After Hours Support Plans

(Staffed 24/7/365)

After Hours Support 24/7/365 - Developer
$1,750
Criteria: HTML or CMS sites with under 25 hours of development customization
Percentage of site issues the 3rd party can typically fix: ~95% of site issues are typically fixed (A full 1 month refund is given if they can fix the issue within 24 hours)
Typically issue resolution time for 3rd party (excluding 3rd party hosting issues): 2 to 3 hours
Special after hours, weekend & holiday toll-free support line and ticketing system (24/7/365 availability): Included
Initial Setup (For our 3rd party support partner to learn the site) {1 month duration}: $3,000
Monthly after hours, weekend and holiday support cost: (Work & support provided by a 3rd party in Eastern Europe) {Up to 20 hours of developer time are included in each plan a month, hours beyond the included 20 hours are billed at $100 an hour}: $1,750 mo.
After Hours Support 24/7/365 - Lead Developer
$2,250
Criteria: HTML or CMS sites between 25 - 150 hours of development customization
Percentage of site issues the 3rd party can typically fix: ~85% of site issues are typically fixed (A full 1 month refund is given if they can fix the issue within 24 hours)
Typically issue resolution time for 3rd party (excluding 3rd party hosting issues): 4 to 6 hours
Special after hours, weekend & holiday toll-free support line and ticketing system (24/7/365 availability): Included
Initial Setup (For our 3rd party support partner to learn the site) {1 month duration}: $5,000
Monthly after hours, weekend and holiday support cost: (Work & support provided by a 3rd party in Eastern Europe) {Up to 20 hours of developer time are included in each plan a month, hours beyond the included 20 hours are billed at $100 an hour}: $2,250 mo.
After Hours Support 24/7/365 - Software Engineer
$2,750
Criteria: HTML or CMS sites with over 150 hours of development customization
Percentage of site issues the 3rd party can typically fix: ~75% of site issues are typically fixed (A full 1 month refund is given if they can fix the issue within 24 hours)
Typically issue resolution time for 3rd party (excluding 3rd party hosting issues): 6 to 16 hours
Special after hours, weekend & holiday toll-free support line and ticketing system (24/7/365 availability): Included
Initial Setup (For our 3rd party support partner to learn the site) {1 month duration}: $10,000
Monthly after hours, weekend and holiday support cost: (Work & support provided by a 3rd party in Eastern Europe) {Up to 20 hours of developer time are included in each plan a month, hours beyond the included 20 hours are billed at $100 an hour}: $2,750 mo.
 

How Are Website Maintenance Costs Determined?

As you can see, ADmen offers several website maintenance packages. The website maintenance pricing differences are based on the amount of ongoing support your site requires.

Some of the differences between the website maintenance plans include the number of website update batches, the number of support and consultation calls, turnaround time, and design support.

ADmen, unlike other web design, development and Internet marketing companies, has a dedicated team of full-time designers and programmers devoted to website maintenance. Using current coding techniques, our website maintenance team ensures your site is fresh, strengthens your brand, and performs well.

Another reason why clients love our website maintenance plans is they include our online customer support system. Just send an email to our online customer support system, and your website maintenance request will be automatically added to one of our designer’s to-do list.

With our online customer support system, you can log on at any time to view the status of your website maintenance request, set a priority level, edit your request and more. Website maintenance has never been easier!

ADmen understand that sites have different needs. That’s why we’ve created four different website maintenance plans, unlike other companies that only offer one or two. If you find that our four website maintenance plans don’t meet your site’s needs, please contact us to discuss a custom website maintenance plan for you.

Are you an ongoing SEO customer with ADmen?

If so, you receive a 20% discount off the above monthly prices!

All plans are subject to service provider approval. Customers, who exceed their allotted max tickets per plan more than three times a year, will be automatically updated to the next plan tier.

What are Some Typical Website Updates?

As your business grows, our website maintenance service ensures your site continues to meet your company’s needs. Examples of typical website updates include the following:

OVERALL SITE IMPROVEMENTS

Your website’s most reliable performance appraisal is the one you receive from customers visiting your site. Questions, comments, complaints, and suggestions generated from site visitors provide indispensable feedback to improve your site. With website maintenance, you can use these suggestions to enhance your site and your online performance.

It is inevitable that your company will provide new services and products for your customers, which you will need to add to your site, prices will change and need updates and old products and services will need to be removed. With website maintenance, you’ll get the most from your online business–simply because it’s updated and current.

Customers trust the Internet, and they also trust your website to provide information they need before contacting you or coming to your storefront. It is crucial that the information on your website is up to date, for this reason, and much more.

E-COMMERCE SPECIALS

When your company offers special promotions, discount programs, and more, you keep your online business competitive. Short-term and long-term sales initiatives will require updates to your site. Routine website maintenance enables you to strengthen your sales with unique offers for your eCommerce store.

INTERACTIVITY MAINTENANCE

With ever-evolving technologies, a website begins to appear aged if the interactive components are not consistently updated. If your site’s development pieces are not working at top levels on all browsers, you’ll lose customers and weaken your online reputation.

Issues with your website’s interactivity can also increase your bounce rate, meaning that it will take a shorter time for customers to leave your site and they will do so in less time.

Website maintenance fine-tunes your site to ensure your website interactivity is working properly. The successful interactivity of your website will help to market your products and services while capturing new clients.

What’s Included in a Website Maintenance Plan?

Our packages include all the standard updates necessary to maintain a website. Examples of services included in our plans include*:

  • Text: Additions or deletions
  • Photos: Additions, deletions, and basic retouching
  • Webpages: Additions or deletions using existing web page design
  • Navigation: Basic navigational changes (add, move or delete an item in the navigation)
  • File Downloads: Additions or deletions of PDFs and other documents
  • Videos: Insertion or deletion of pre-edited video
  • Links: Additions or deletions
  • Color and Background Images: Changes/replacements
  • Forms: Dynamic form layout and integration (limited to forms not requiring database integration, such as a Contact Us form)
  • All Standard Support: Help with e-mail set-up, etc.

*Please note: this list is an example of the services included in the website maintenance plans. This is not a complete list.

BILLABLE DESIGN

Website changes that require more extensive design work are not covered under website maintenance plans. We’ll provide a quote for these changes when needed.

Examples of website changes that are billable and not covered under the website maintenance plans include*:

  • New Webpage Designs: Creation of web pages not based on the existing webpage design of the site
  • Navigation restructuring or redesign: Extensive changes to the site’s navigation
  • Extensive/complex photo retouching or manipulation
  • Video editing, compression or manipulation
  • Sound editing, compression, and insertion

*Please note: this list is an example of the services not included in the website maintenance plans. This is not a complete list.

NEW PROJECTS

Should your website update include a new component to your site, one of our sales representatives or your project manager will contact you to discuss.

  • New site functionality: Shopping carts, news tickers, admin functions, etc.
  • Site redesigns: More than 50% of site requested to be reworked or changed
  • Interactive or animated features: Virtual tours, etc.
  • Search Engine Optimization and PPC
  • Corporate Identity and logo creation or revisions
  • New content writing
  • Photography or video creation
  • Print or other marketing materials

*Please note: this list is an example of new projects, which are not included in the website maintenance plans. This is not a complete list.

PRODUCT/SERVICE UPDATES  Examples of new projects that are not covered under the website maintenance plans include*

 

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